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The 7 Common Marketing Mistakes SMEs Make (And How to Fix Them)
Intro:
Running a small or medium-sized business (SME) is no easy task. You’re juggling sales, operations, customer service and somewhere in the middle, marketing often becomes an afterthought. However, marketing isn’t just about posting on social media or running the occasional advert; it’s about building a strategy that attracts, nurtures, and converts customers consistently.
Unfortunately, many SMEs fall into the same traps. Here are 7 of the most common marketing mistakes and how to fix them before they hold your business back.
The Mistake:
Many SMEs jump into marketing tactics without a plan—posting sporadically or running random campaigns.
The Fix:
Create a simple, actionable strategy that aligns with your business goals. A framework like SOSTAC (Situation, Objectives, Strategy, Tactics, Action, Control) can help keep you focused.
The Mistake:
Trying to reach “everyone” means your message resonates with no one.
The Fix:
Define your ideal customer profile (ICP) and build buyer personas. Speak directly to their pain points and needs.
The Mistake:
An outdated website or inconsistent social media presence erodes trust.
The Fix:
Invest in a professional website, optimise it for mobile, and ensure your social channels reflect your brand’s values and voice.
The Mistake:
Relying solely on social media means you’re at the mercy of algorithms.
The Fix:
Build and nurture an email list. Use email marketing to share value, build relationships, and drive conversions.
The Mistake:
Making marketing decisions based on gut feelings instead of real data.
The Fix:
Track KPIs like website traffic, conversion rates, and ROI. Tools like Google Analytics or your CRM can reveal valuable insights.
The Mistake:
Many SMEs let potential customers slip through the cracks after initial interest.
The Fix:
Automate follow-ups with tools like Go High Level or email sequences. A simple follow-up can double your conversion rates.
The Mistake:
Posting once in a while or running occasional campaigns isn’t enough.
The Fix:
Commit to consistent action. A marketing calendar or content plan ensures steady visibility and engagement.
It’s time to find out how your marketing stacks up.
Take my Marketing Readiness Quiz to identify gaps in your strategy and get tailored advice on where to focus next.